Privacy Policy
Last Updated: April 28, 2025
1. Introduction
CypNet Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:
Personal Information
When you register for an account, enroll in courses, or otherwise interact with our services, we may collect personal information, including:
- Name, email address, and phone number
- Billing information and payment details
- Academic and professional background information
- Course preferences and learning goals
- Profile information, including profile pictures
Usage Information
When you access our services, we may automatically collect information about your interaction with our platform, including:
- IP address and device information
- Browser type and operating system
- Pages viewed, links clicked, and actions taken on our platform
- Time spent on pages and features used
- Course progress and completion information
- Assessment results and learning analytics
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more detailed information about the cookies we use, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services
- Process enrollments and manage your account
- Deliver course content and educational materials
- Track course progress and issue certificates
- Process payments and fulfill orders
Improving Our Services
- Analyze usage patterns to enhance user experience
- Develop new features and content
- Test and troubleshoot platform functionality
- Conduct research to improve educational outcomes
Communication
- Respond to your inquiries and support requests
- Send administrative updates and service notifications
- Provide information about courses and offerings
- Deliver personalized content recommendations
Marketing
- Send promotional communications (with consent)
- Conduct surveys and collect feedback
- Optimize advertising campaigns
- Analyze market trends and customer preferences
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, cloud hosting, customer service, and marketing assistance.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
When you enroll in a course, we will maintain your student records for a period of at least 5 years after course completion or last account activity to comply with educational record-keeping requirements and to provide ongoing access to course materials and certificates.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our Security Measures Include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Staff training on data protection practices
- Incident response procedures
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Portability
You have the right to request a copy of the personal information that we hold about you, and in certain circumstances, to receive this in a structured, commonly used, and machine-readable format.
Correction
You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
Deletion
You have the right to request that we delete personal information that we hold about you, subject to certain exceptions.
Restriction and Objection
You have the right to request that we restrict the processing of your personal information in certain circumstances, and to object to our processing of your personal information.
Consent Withdrawal
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section of our website. Please note that we may ask you to verify your identity before responding to such requests.
8. International Data Transfers
Our operations are primarily based in Cyprus and the European Union. However, we may transfer, store, and process your information in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
By providing us with your personal information, you consent to the transfer of your data to these locations. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.
For transfers of data outside the European Economic Area (EEA), we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legally approved mechanisms to ensure the adequate protection of your data.
9. Children's Privacy
Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.
10. Third-Party Websites
Our website and services may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
11. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.
We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
12. Your Choices
You have several choices regarding the use of your information:
Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our services may be inaccessible or not function properly. For more information, see our Cookie Policy.
Account Information
You can update or correct your account information at any time by logging into your account and navigating to the profile settings page.
13. More Information
If you have any questions about this privacy policy or our data practices, please contact us using the contact information provided on our website.